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Corfu car hire reservation and booking faq
Car pick up and delivery
During your car rental
Car Return
# Do I get reimbursed if I return the rental car earlier?
# What if I delay the car drop-off?
# Do I need to inspect the rental car before return?
How do I make the reservation?
All cancellations made by the client must be in writing, either by fax or by receipted E-Mail. Cancellation applies only from the date of receipt by the “Company” of the cancellation notification. If the cancellation notification is received 21 days or more before the delivery date, then any deposit paid is refundable. If the cancellation notification is received less than 21 days before the delivery, the renter has to pay the full rental amount.
Any cancellation made by the client during the rental period is not refundable, even cancellations made for health reasons. In such an instance, the Company will provide client with all the necessary documentation in order claim money back from his personal Insurance.
What is your cancellation policy?
The cancellation policy is very simple. No cancellation fees at all. You can cancel or change your reservation anytime.
What are the options for insurance coverage?
Your rental quote provides you with everything you need to put your keys in the car and go. The prices include the following insurance: *Theft Protection *Third Party Liability insurance You can also choose to have optional fully comprehensive insurance (CDW).
Are additional drivers permitted?
Certainly, additional drivers can use the car, free of charge. Just let us know before use.
Are child car seats available?
Child car seats, for all ages, are available. All you need to do is claim them upon booking.
What is included in basic price?
- Discounts for online bookings
- Free pick-up anywhere on Corfu ( airport, hotel, any spot)
- Free drop-off anywhere on Corfu ( airport, hotel, any spot)
- Free unlimited mileage
- Free General Insurance against third party liability
- Free Protection against theft
- Free 24/7 roadside assistance
- Free map of Corfu Island
- Cars at excellent mechanical condition
- Credit card is not required for online booking - Book now, pay later, upon pick-up
Is international driving license necessary?
Yes. You need European or International Driving License.
Is there an age limit for a driver to hire a car?
You should be 23-years-old or older.
Are cars with automatic gearbox available?
We can also provide you with automatic cars .
Can I prolong the duration of the car hire?
Yes, we can arrange for that, as long as you inform us in sufficient time, especially during high season.
How does identification proceed?
When you reach Corfu Island, a member from our team will be on the spot you ask for pick-up, holding a card with your name. For your identification to proceed, you should keep handy your driving license.
Does pick-up or drop-off take place beyond working hours?
You can pick up or drop off the rental car 24/7.
Which are the pick-up and drop-off locations?
You can pick up your chosen rental car anywhere on the island (port, airport, hotel, any spot on Corfu). The same goes for drop-off. The delivery and Collection is always free.
Is there fuel in the car upon pick-up?
Yes, there is. Many fuel stations are located across Corfu Island. Upon drop-off, the rental car should have fuel at the same quantity as received.
What is the off-road driving policy?
The rental cars are to be used on asphalt road. Off-road drive is not covered by the insurance.
Can I transport a rental car on boat to another island?
A written license issued by Arillas car hire is necessary.
What do I do in case of car breakdown or accident?
Arillas cars provides 24/7 roadside assistance. In case of car breakdown or accident, just give us a call and a team of experienced mechanical engineers will take care the rest. Also, keep in mind to file an Accident Report along with the third party motor vehicle driver, if involved, so you can claim the car damage waiver.
Do I get refund if I return the rental car earlier?
No, you don't.
What if I delay the car drop-off?
You can contact us and we can arrange for you keeping the car longer, if it is available. You will be charged the usual rates for extra days. In case of no early notice, extra charge applies. In particular, a delay shorter than 1 hour (up to 59 minutes) is free of charge. The rate of a daily rental applies to delays longer than 1 hour.
Do I need to inspect the rental car before return?
Yes, you do. If you realise a problem, not present upon pick-up, you should inform us before drop-off.
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